Proactive Recovery: AI That Prevents Delinquency Before It Starts
SaaS & Subscription Client
Subscription-based businesses face constant challenges with payment delinquency. We engineered a comprehensive AI-powered collections platform that transforms reactive collections into proactive payment recovery.
At a Glance
Key results and metrics from this project.
The Challenge
Manual collections require dedicated staff to monitor accounts, contact delinquent customers, negotiate payment plans, and escalate to legal action. This is expensive, inconsistent, and often too slow to prevent significant losses.
The Solution
What we built to solve the challenge.
- Collections dashboard with real-time payment health
- Account detail view with complete history
- Priority queues by recovery probability
- Management analytics and performance tracking
- Integration with Stripe, PayPal, ACH processors
- CRM integration with Salesforce, HubSpot
- Legal software integration for escalations
- FDCPA and TCPA compliance built-in
- Proactive Payment Monitoring for at-risk accounts
- Intelligent Engagement Sequences per customer type
- Automated Payment Plans with smart terms
- Predictive Recovery Analytics
Key Capabilities
Technology Stack
The Business Impact
Measurable results and transformation.
Delinquent accounts reduced by 40% through early intervention. 90% automation reduces collections staff requirements by 60%. Empathetic, personalized communications preserve customer relationships while recovering payments.
Ready to Build Something Like This?
Let's talk about your project. Free strategy call, no pressure.